Privacy Policy

EPT Irl Ltd ("us", "we", or "our") operates the https://www.ept-irl.com / website (the "Service").This page informs you (“the user”) of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We respect your privacy and are committed to protecting your personal data.

We, EPT Irl Ltd, are the controllers of your data.

Contact Details of Controller:
EPT Irl Ltd, Pollerton Industrial Estate, Carlow, Ireland, Phone 00353 59 9143300 or email
info@ept-irl.com

Why we collect it & how it will be used:

We use your data to process orders & deliveries efficiently and to maintain contact with you for any queries or warranty claims.
We also use it to notify you of any changes to our service or brand/product announcements that are linked to your purchases.

We may use your Personal Data to contact you with offers or promotional materials and other information that may be of interest to you. We will provide an opt out of receiving any or all communication any time we communicate, by following the unsubscribe link provided in any email or message we send.

What information is being collected & how we collect it:

Your personal Data is being collected as you fill in forms or delivery details, newsletters on our website/order processing system. It is also collected via phone if you call our sales department with your transaction

. Personal data or personal information means any information about
the user from which that person can be identified.

We may collect, use, store and transfer different kinds of relevant personal data which have been categorised as follows:

Identity Data

: First name, surname, maiden name, title, username

Contact Data:

Billing address, shipping addresses, email addresses and telephone numbers

Financial & Billing Data:

Bank account, payment history, invoices and sales activity.
Our credit card payments are handled and processed through Realex payments, so we do not store your credit card details on our server. Realex are data protection compliant.
https://www.globalpaymentsinc.com/en-ie/accept-payments/ecommerce/privacy

Transactional Data

: Details about payments to and from you and what products and services you have purchased from us

Technical Data:

Includes IP address, login details, browser type and version, time zone setting and location, browser plug in types and versions, operating system, platform and devices you use to access our website.Technical data for the purposes of supporting the products we sell is also gathered in order to provide after sales support

Profile Data:

Username, password, purchases and orders made by you, your preferences, interests and responses.

Usage Data

: Information on how you use our website

Marketing & Communications Data:

Your preferences in receiving marketing from us.

Mail Chimp

We use Mail Chimp to engage with our customers via email. A customer may subscribe to our email via a) the checkout process b) contact us form c) sign up to newsletter. A customer subscribes to the email by opting in and agreeing to receive future emails. The data collected includes a) email address b) name. There is an UNSUBSCRIBE link at the bottom of all our emails so that you can unsubscribe from our email database at any time. More information can be found

Third-Party Tracking Tools

Facebook Pixel Code – A Facebook pixel is code that you place on a website. It helps to track conversions from Facebook ads, optimize ads based on collected data and build targeted audiences for future ads.

Google Ad Services – Google uses a cookie called ads/ga-audiences to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across the website.

We use cookies to help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.When someone visits this site,we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source.

Aggregated Data

: Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not reveal your identity. For example we may use aggregated data to calculate product popularity or special promotions. We currently receive aggregated data about you and your website history from analytics providers such as Google Analytics, however you are not identified personally.

We do not collect any other categories of data about you that include ethnicity, religious, sexual orientation, political opinions or any information about criminal convictions or offences.

How do we keep your data Safe?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We must however point out, that no method of transmission over the internet or electronic storage, is 100% secure, but we comply and keep up to date with all regulations to protect your data.

Your Legal Rights:

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the legal right to:
Request access to your personal data, request correction of your personal data, request your personal data to be deleted from our systems, object to processing of your personal data, request restriction of processing your personal data or withdraw consent at any point.

If you wish to exercise any of the rights set out above, please Contact us at
info@ept-irl.com or 059 9143300.

Changes to our Privacy Policy:

Any changes our privacy policy will be posted here on this website.